Privacy Policy

Effective Date: February 2026

1. Introduction

TrueWeightUK ("we" or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

2. Information We Collect

We collect only essential information necessary for basic site functionality:

  • Contact Form Data: When you submit our contact form, we collect your email address and message content only. We do not collect name, phone number, or other information.
  • Cookie Data: We use only essential cookies to track your cookie consent preference. We do not use analytics or tracking cookies.

3. How We Use Your Information

We use collected information solely for:

  • Responding to your contact form enquiries
  • Storing your cookie consent preferences

We do not use your information for marketing, analytics, or any other purpose.

4. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

5. Data Retention

Contact form submissions are retained for reasonable business purposes to respond to your enquiry. Cookie consent preferences are stored in your browser only. We do not retain personal data longer than necessary.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing

To exercise these rights, contact us at [email protected]

7. Third Parties

We do not share your personal information with third parties except as required by law.

8. Cookies

We use only essential cookies for functionality (storing your consent preference). We do not use marketing or analytics cookies. You can manage cookie settings through your browser.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of material changes via email if you have provided contact information.

11. Contact Us

For privacy-related questions or to exercise your rights, contact:

TrueWeightUK
27 Old Gloucester Street
London WC1N 3AX
United Kingdom

Email: [email protected]
Phone: +44 20 7831 7222

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